Delivery

Delivery
We aim to dispatch all orders placed by 4pm the same day as we want you to get your items quickly. On all orders a range of delivery options is available at the checkout.

UK Orders
Free postage is standard on all UK orders!
All UK orders are sent using Royal Mail or courier (DPD Local, TNT or UPS). As standard all orders should be delivered within 1-3 working days. You can pay for faster and next-day delivery options at the checkout. We will inform you of the tracking details of your order when it is dispatched.
Standard delivery (1-3 days) = Free!
Tracked 24 delivery = £3.99
Next-day courier delivery = £5.99

International Orders
International orders are sent by Royal Mail International Signed For or by courier (UPS or DPD). Delivery times are advised at the checkout. Typically standard delivery to Western Europe is 2-7 days, Eastern Europe 4-10 days and Rest of World 4-14 days.
EU
Free delivery on all parts & accessories orders over £75
£7.99 on all parts & accessories orders under £75
Bike delivery: £70
Rest of Europe
Free delivery on all parts & accessories orders over £100
£9.99 on all parts & accessories orders under £100
Bike delivery: £100
Rest of World
£12.99 on all parts & accessories orders
Bike delivery: £200
Outside of the EU your country may charge import duties on any international purchase.
We are unable to delivery to PO Boxes.
Delivery Queries
If you have delivery queries for an existing order and have been provided with a tracking number please use:
Royal Mail: www.track.royalmail.com
UPS: www.ups.com
DPD Local: www.dpdlocal.co.uk
If you do not have a tracking number please email hello@balfesbikes.co.uk. Please supply your order reference number so we can help more quickly.