Delivery

We aim to dispatch all orders placed by 4pm the same day as we want you to get your items quickly. On all orders a range of delivery options is available at the checkout.

UK Orders

All UK orders are sent using Royal Mail or courier (DPD Local, TNT or UPS). As standard all orders should be delivered within 1-3 working days. You can pay for faster and next-day delivery options at the checkout. We will inform you of the tracking details of your order when it is dispatched.

Bike delivery

Bikes are built and then the following parts are removed before being boxed up carefully: handlebars, front wheel, saddle, seatpost, and pedals. Tyres are deflated.

Please contact us for a quote (usually around £70).

We are unable to deliver to PO Boxes.

Delivery Queries

If you have delivery queries for an existing order and have been provided with a tracking number please use:

Royal Mail: www.track.royalmail.com
UPS: www.ups.com
DPD Local: www.dpdlocal.co.uk

If you do not have a tracking number please email hello@balfesbikes.co.uk. Please supply your order reference number so we can help more quickly.